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| Salesforce.com is the leading CRM provider today. The Sales Cloud offers tremendous potential to grow your sales. However, before that can happen, Salesforce needs to mirror the unique aspects of your business. In fact, your sales processes may also need to adapt to the software, in certain instances. |
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| We can help. Our approach to the Sales Cloud |
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| implementation involves a very deep analysis of your sales processes. This is critical, in order to understand how Salesforce will be customized as well as how the sales processes will change after the implementation. |
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| We strongly believe that business users must be engaged in every step of the implementation process in order for Salesforce to successfully deliver business benefits. We team up with the business users right at the beginning of the implementation process. All of the critical implementation steps such as defining the processes, requirements and design of the application are executed in close collaboration with the business users. By the time we get to testing and training, business users are already well in tune with each aspect of the functionality being rolled out. They define the metrics for business success and use the metrics to drive the testing as well as user acceptance of the CRM solution. |
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| We have been working closely with salesforce.com for several years. We understand every aspect of their platform and APIs and have modified it successfully for hundreds of customers. This will help us tailor the platform to mirror the sales process. |
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| Our approach also incorporates Change Management techniques that help us proactively understand how much change various types of users can accept. It allows us to tailor our implementation steps accordingly. We drive User Training through business scenarios, as opposed to system features. Most of our customers have been happy, referenceable customers. |
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| Learn how we implemented the Sales Cloud for companies such as Hess and GE Supply Logistics. |
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| Please contact us at 212 461 2140 or sales@navatargroup.com. We would love to hear from you. |
