Transera

Transera is revolutionizing the call center landscape with Seratel™, the most adaptive on-demand virtual call center solution created expressly for distributed, multi-sourced call centers. Seratel enables organizations to operate a highly distributed call center with captive or outsourced agents located onshore, offshore, at home or remote offices for greater cost efficiencies and higher quality of service for every customer and every call.

Seratel's innovative call management platform combines the flexibility, convenience and cost efficiencies of on-demand services with complete control and visibility over virtual call centers.

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