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Application Integration

Implementing a CRM system, most often, requires integrating it with existing systems within your organization to make the process efficient as well as to avoid duplication. Usually, this integration is related to the following:

  • Accounting Systems Integration: Integration of CRM system with accounting systems such as QuickBooks, Great Plains and JD Edwards so that sales can be recorded, invoices sent out, commission checks cut, and AR entries made (automatically).

  • ERP Systems Integration: Integration of CRM system with ERP systems such as SAP, Oracle, and PeopleSoft so that sales can recorded, items sold manufactured and/or picked from distribution centers, shipped to customers, and accounting updated.

  • Web Integration: Integration of CRM system with corporate web sites, and web service so that subscriptions can be recorded, leads managed, web subscribers validated, and CRM functionality provided via an integrated website.

We have done these integrations several times before. Sometimes, simpler integrations can be done through out-of-the-box products from middleware vendors - most often integrations require enhancing the middleware adaptors to create required integration workflows between the systems. Our knowledge of the API's for CRM systems as well as our partnerships with middleware vendors helps us do this fast and inexpensively.

Please contact us at (212) 461-2140 or sales@navatargroup.com
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